Returns & Exchanges
For products sold in standard sizes, you may request a return within 14 days of delivery, provided the item is unused and in its original packaging.
Not Eligible for Return
- Doors made to custom measurements,
- Products that have already been installed,
- Products showing signs of use.
Damaged on Arrival
If you notice damage to the packaging on delivery, please ask the courier to note it on a delivery report and contact us the same day through the Contact page.
Process
You can submit a return or exchange request via the Contact page or WhatsApp; once reviewed, we will let you know the next steps.