Frequently asked questions
The questions we get most about sizes, production, delivery and payment. Write to us if your question is not here.
Ask a questionHow do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form.
Does the white surface yellow over time?
Quality lacquer finishes do not yellow under normal conditions; entrances facing direct, intense sun may see a very slight tone shift over the years.
How do I measure for a building entrance door?
Measure the inside width, height, and frame depth based on wall thickness; the standard size is 145x215 cm inside the frame. Since this varies by building, we recommend an on-site measurement.
Are the doors in this category actually red?
Most of the collection is built around a warm mahogany red-brown wood tone; bright red accents appear on some models as diagonal stripes or printed patterns. The product page image shows the exact color.
What is the difference between a composite panel and a wood-grain finish?
A composite panel offers a flatter, more uniform surface, while wood-grain finishes carry more texture and detail. This gives composite doors a simpler, more modern look.
Is this category currently taking orders?
Models in this category are currently inactive. You can check our other categories for a similar look, or share your request with us for guidance toward a suitable alternative.
How do I measure for a luxury model?
Measure the width and height inside your existing frame. The standard apartment size is 90x200 cm, while villa and building entrances use 145x215 cm inside the frame. If yours differs, submit the custom-size quote form and we will guide you.
Is the granite texture real stone?
No, this finish is created with a special printing technique on the steel leaf to give a stone-like look; no real stone is used, which keeps the door lightweight and sturdy.
How do I measure for this collection?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form and send it to us.
Is this category currently taking orders?
Models in this category are currently inactive. You can check our other categories for a similar look, or share your request with us for guidance toward a suitable alternative.
How do I measure for a laser-cut model?
Measure the width and height of your existing frame opening and send them to us. The standard apartment opening is 90x200 cm inside the frame; if yours differs, use the custom-size quote form or reach us on WhatsApp and our team will guide you through the measurement.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form.
Can I paint the primer-finish surface myself?
Yes, primer-finish models are produced ready for painting in any color you choose; you can have it painted yourself or request a ready-painted delivery from us.
What is the difference between matte and glossy black?
Matte gives a calmer, more industrial look, while glossy lacquer reflects light for a bolder impression. The choice comes down to your entrance's lighting and overall style.
Does the digital UV print fade in the sun?
The printing technique is applied to resist outdoor exposure and keeps its color vividness for a long time under normal conditions, though entrances facing direct, intense sun may see a slight tone shift over the years.
How do I measure for a villa door?
Measure the inside width, height, and frame depth based on wall thickness; the standard size is 145x215 cm inside the frame. Since villa entrances are often unique, we recommend an on-site measurement.
Is a panic bar mandatory on a fire door?
No, while most of the collection offers a panic bar as standard, models without one — fitted only with a cylinder lock and handle — can also be chosen depending on your use case. Contact us to determine the hardware that best fits your needs.
How can I buy a product that has no listed price?
For products without a listed price, use the "Ask for Price" button and fill in the short form. We will get back to you in your selected currency; you can also reach us directly through the WhatsApp button on the same page.
How is delivery time determined?
Delivery time varies with the pattern or inlay density of the chosen model. The time on the product page applies to that model, with an exact date confirmed after your order.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form.
Does delivery time change for double-leaf models?
Yes, since both leaves need to be produced, delivery can take longer than single-leaf models. The time shown on the product page applies to that specific model.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form.
Is laminate finish different from wood-grain finish?
Yes, laminate finish offers a thinner, smoother surface with less texture and a simpler look compared to wood-grain finishes.
How long does delivery take?
Delivery time depends on the model, the number of panels, and whether the size is standard or custom. The time shown on the product page applies to that model, and an exact date is confirmed once your order is placed.
Is this category currently taking orders?
Models in this category are currently inactive. You can check our luxury steel door category for a similar look, or share your request with us for guidance toward a suitable alternative.
How is the delivery time set?
Delivery time depends on the pattern complexity of the chosen model and whether the size is standard or custom. The time on the product page applies to that model, with an exact date confirmed after order.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm, and villa entrances use 145x215 cm.
How is the delivery time determined?
Delivery time depends on the chosen model, how intricate the pattern work is, and whether the order is standard or custom size. The time shown on the product page applies to that model, and our team confirms an exact date once your order is placed.
How is delivery time determined?
Delivery time varies with the chosen model's pattern complexity; the time shown on the product page applies to that model, with an exact date confirmed after your order.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm. If yours differs, fill out the custom-size quote form.
Can I choose the glass type myself?
Yes, you can choose between clear, tinted or grid-patterned glass depending on your privacy preference; each model's glass type is noted on the product page.
How do I measure for a double-leaf fire door?
The combined width and height of both leaves are measured inside the frame; the standard single-leaf size is 90x200 cm. For a double leaf, total width depends on your corridor's size, so we recommend an on-site measurement.
Can a door be custom made for my exact door opening?
Yes. Each product page offers a "Request Custom Quote" option alongside the standard size. Once you submit the form with your width, height and, if relevant, depth measurements, our team checks feasibility and gets back to you.
Can I pre-order?
Yes, making your payment places your door earlier in the production queue, which helps bring forward delivery for models in higher demand.
How is delivery time determined?
Delivery time depends on the model's pattern density and whether the size is standard or custom; the time on the product page applies to that model.
How do I choose the glass type?
You can choose between tinted, frosted or louvre-panel options depending on your privacy preference; each model's glass type is noted on the product page, and you can contact us for a different preference.
How is delivery time determined?
Delivery time depends on the pattern's complexity and whether the size is standard or custom; the time on the product page applies to that model.
How is delivery time determined?
Delivery time depends on the chosen composite panel type and whether the size is standard or custom; the time on the product page applies to that model.
How do I measure?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm.
Can I place a pre-order?
Yes, making your payment places your door into the production queue. Pre-ordering helps secure an earlier delivery slot, especially for luxury models with higher demand.
How do I take measurements?
Measure the width and height inside your existing frame; the standard apartment size is 90x200 cm, and villa entrances use 145x215 cm inside the frame.
What is the benefit of pre-ordering?
Pre-ordering places your door earlier in the production queue, which helps bring forward your delivery date for patterns in high demand.
Can the ratio between the two colors be changed?
Yes, for openings outside the standard size the width ratio between the two panels is rebalanced to fit your measurements.
How does pre-order work?
Pre-ordering reserves your door before production starts; once payment is made, your order enters the production queue. This option suits buyers who want an earlier delivery slot, especially for models with high demand.
What is the benefit of pre-ordering?
Pre-ordering places your door earlier in the production queue, helping bring forward delivery for models in higher demand.
How is delivery time determined?
Delivery time varies with the embossed pattern's complexity and whether you choose primer or ready-painted delivery; the time on the product page applies to that model.
How is delivery time determined?
Delivery time depends on the finish's workmanship density, such as patina texture, and whether the size is standard or custom; the time on the product page applies to that model.
How is delivery time determined?
Delivery time depends on the pattern's complexity and whether the order is standard or custom size; the time shown on the product page applies to that model.
How is delivery time determined?
Delivery time depends on the door's size, glass panel dimensions, and leaf count; the time shown on the product page applies to that model.
How is delivery time determined?
Delivery time depends on leaf count, whether a panic bar is fitted, and whether the size is standard or custom; the time on the product page applies to that model.
Can I change the currency?
Yes. Use the currency switcher at the top of the page to move between TRY, USD and EUR. Each product has its own independently entered price per currency — there is no automatic conversion — and if a price is missing for a currency, "Ask for Price" is shown instead.
Can the ratio between the two panels be changed?
Yes, for openings outside the standard size the width ratio between the two panels is rebalanced to fit your measurements, keeping the door's symmetry intact.
What is the benefit of pre-ordering?
Pre-ordering places your door earlier in the production queue, helping bring forward your delivery date.
Why does frame depth matter?
Frame depth needs to match your wall thickness; the 20 or 24 cm options accommodate different wall structures. Choosing the right depth keeps the installation solid and gap-free.
Can I pre-order?
Yes, making your payment places your door earlier in the production queue, helping bring forward delivery for models in higher demand.
Can I pre-order?
Yes, making your payment places your door earlier in the production queue, helping bring forward delivery for models in higher demand.
Can I choose my own color combination?
Color combination requests will be considered once this category is active again; for now you can contact us and share your preference.
Are the granite and marble-textured surfaces real stone?
No, these are special printed finishes applied to the steel leaf to achieve a stone-like look; they are not real stone. This keeps the steel door's strength while giving it a visually stone-textured surface.
Is the granite and wood combination in every model?
Most models pair the granite-textured panel with a wood panel, though the ratio varies by model. Contact us if you would like to adjust that ratio to your preference.
How is symmetry kept on zigzag patterns?
The pattern is redrawn to match the exact leaf width, so sending us the correct measurement matters for a symmetrical result. This adjustment is made automatically for non-standard sizes.
Can I choose my own color combination?
Color combination requests will be considered once this category is active again; for now you can contact us and share your preference.
Can I change the door's color or pattern?
Yes, the base color or pattern tone can often be adjusted on request for most laser-cut models. When this is possible it is noted on the product page; otherwise, contact us and we can suggest an alternative model.
How is symmetry achieved on meander and medallion patterns?
The pattern is recalculated to the exact leaf width, so sending the correct measurement matters for a symmetrical look.
What is the benefit of pre-ordering?
Pre-ordering places your door earlier in the production queue, helping bring forward your delivery date.
What is the benefit of pre-ordering?
Pre-ordering places your door earlier in the production queue, helping bring forward your delivery date.
Can I pre-order?
Yes, making your payment places your door earlier in the production queue, helping bring forward delivery for patterns in higher demand.
Can I place a pre-order?
Yes, making your payment places your door earlier in the production queue, which helps bring forward delivery especially for larger villa door sizes.
Can I pre-order?
Yes, making your payment places your door earlier in the production queue, which helps bring forward delivery especially for double-leaf and larger projects.
What does pre-order mean?
Products marked as pre-order are made to order rather than shipped from stock. The lead time shown on the product page covers both production and dispatch for these items.
Is a glass version available?
No, models in this category are produced as fully solid panels. Those wanting natural light can check our villa or building entrance door categories.
Can I increase the number of locks?
Yes, some models offer a four-cylinder lock option instead of two; check the product page or contact us to choose based on your security priority.
Can I place a pre-order?
Yes, making your payment places your door earlier in the production queue, which helps bring forward delivery especially for larger, double-leaf orders.
Is a glass version available?
Glass models are limited in this group; you can check the product page or ask us whether a specific model offers a glass option.
Is a glass version available?
Glass models are limited in this group; you can check the product page or ask us whether a specific model offers a glass option.
How is the laminate surface maintained?
Regular wiping with a soft cloth is enough; avoiding abrasive cleaning products keeps the laminate surface smooth.
Do you ship abroad?
Yes, international delivery requests are considered case by case. Price and timing vary by product and destination, so please use the quote request and share your address for an accurate response.
Can this be produced for villa entrances?
Yes, versions sized for villa and building entrances can be prepared on request; just share your measurements, including frame depth.
Is a glass version available?
No, every model in this collection is a fully solid panel without glass. If natural light is a priority, our villa or building entrance door categories offer glazed options.
Can this be produced for villa entrances?
Yes, versions sized for villa and building entrances can be prepared on request; just share your measurements, including frame depth.
Do you ship internationally?
Yes, international delivery requests are handled case by case. Price and timing vary by product and destination, so please use the quote request on the product page and share your address so we can respond with exact details.
Is a glass version available?
Very few models in this collection include glass; most are produced as solid panels. Check the product page for whether a specific model offers a glass option.
Are steel panel doors sturdy enough for an apartment entrance?
Yes, steel panel doors are produced for everyday use as an economical, functional option within the steel door range; you can upgrade the lock hardware level to match your security needs.
Does the patina-textured finish change over time?
The patina texture is a fixed effect created during painting and does not change further under normal use; avoiding stiff brushes or abrasive products simply keeps its look intact.
How is the pattern adapted to my measurements?
The digital print is prepared to match your leaf's exact width and height, so even a non-standard size fits the opening without visual distortion.
Is installation provided?
Installation coverage can vary by city and project; given the larger, glazed structure of villa doors, professional installation is recommended, and details can be confirmed before ordering.
How do I choose the color?
Noticeable colors such as cream, red, green, blue and grey are offered as options on the product page; let us know if your project needs a different color.
Do you deliver outside Istanbul or abroad?
This depends on the delivery zone; some zones have a fixed delivery fee while others require a quote. Please contact us via the Contact page or WhatsApp for the exact delivery fee and timeframe.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Is installation provided?
Installation coverage can vary by city and project; given the larger size of building entrance doors, professional installation is recommended, and details can be confirmed before ordering.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Can this be produced for villa entrances?
Once this category is active again, versions sized for villa and building entrances will also be considered; you can share your request with us in advance.
Can the frame color differ from the leaf?
On some luxury models the frame can be produced in a different wood tone than the leaf, creating a contrast effect. Whether this option is available is noted on the product page; contact us if you are unsure.
Is maintenance difficult?
No, regular dusting with a soft cloth is enough; avoiding abrasive cleaning products keeps the surface looking its best.
Can you ship internationally?
Yes, international shipping requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Is maintenance difficult?
No, regular dusting of both panels with a soft cloth is enough; avoiding abrasive cleaning products is recommended.
Is installation included?
Installation coverage can vary by city and project; you can confirm before ordering whether it is included or arranged separately, either on the product page or by contacting us. Removal of the old door is part of this planning as well.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product and country, so please reach us through the quote request.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product, size and country, so please reach us through the quote request.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product, leaf count and country, so please reach us through the quote request.
How do I complete payment for items in my cart?
Your cart lists priced items in your selected currency. During checkout, our team will contact you to confirm payment and delivery details.
Does the copper-toned inlay panel fade over time?
The inlay panel is produced with a durable surface treatment and keeps its color under normal use; still, avoiding direct abrasive cleaning products is recommended.
Can a wood-grain frame be added to the white base?
Some models already offer this combination as standard; for a model where it is not standard, contact us to discuss such an addition.
Do you ship internationally?
Yes, international delivery requests are reviewed case by case. Price and timing vary by product, size and country, so please reach us through the quote request.
Does the red printed pattern fade over time?
The printing technique is applied to resist outdoor exposure and keeps its color under normal use for a long time, though entrances facing intense sun may see a slight tone shift over the years.
Does a matte-finish model need different care?
No, matte-finish composite panels are cared for the same way — regular wiping with a soft cloth; just avoid abrasive products to keep the even sheen intact.
How do I get a custom quote for a villa entrance?
Share the width, height and frame depth of your villa entrance with us. Our team prepares a tailored quote based on these measurements and can arrange an on-site measurement if needed.
Will the stainless steel strip details rust over time?
The stainless steel strips used are rust-resistant and need no extra care beyond regular cleaning. Still, keeping them away from abrasive cleaning products is recommended.
How should I choose between glass and glass-free versions?
Glass models bring natural light into the entrance, while glass-free versions offer more privacy and often a simpler look. Base your choice on how much light your hallway gets and how much you prioritize privacy.
Does rustic mean a worn, distressed look?
No, rustic here refers to a line texture that reads as handcrafted rather than mechanical; the door is delivered with a clean, new surface and no distressing is applied.
Does the embossed pattern flatten over time?
No, the pattern is pressed into the panel itself, so it is part of the surface and does not flatten under normal use; like any metal surface, it remains sensitive to hard impacts.
Is a glass version available?
A few models include a matte black-framed clear grid-glazed panel; you can check the product page to see whether this option is available.
Can I request a custom color?
The digital printing technique can accommodate different color and pattern requests; share your request and our team will assess it and get back to you.
Why does frame depth matter?
Frame depth needs to match your wall thickness; the 20 or 24 cm options accommodate different wall structures. Choosing the right depth matters especially for larger glass panels to sit securely.
Is a decorative fire door option available?
Yes, decorative fire door options can be considered for projects where aesthetics matter more; reach us through WhatsApp or the quote request for this type of order.
What does the vent section do?
The vent is a detail at the bottom of the door that provides airflow; keeping this area unobstructed helps the door maintain its intended function.